TRA Tracking logo

A program to fit your brand now – and in the future

From ambitious startups to global enterprises, TRA delivers custom tracking programs for brands and the marketing and insight teams who power them.

Tracking Dips

A dip-based program with custom survey design and strategic reporting for a point-in-time. Interactive dashboard available for ongoing access to data.

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Custom survey design
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Strategic report
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Dashboard available
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Add subsequent dips to dashboard
Project-based consulting support
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Tracking Essentials

A tech-led program offering continuous tracking, self-serve dashboard and generative AI assistant Arti – all designed to scale with your brand.

Own your survey and data
Flexible survey design
Dashboard with unlimited users
Insights from AI assistant Arti
Human support available
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TRA Tracking

A full-service partnership combining bespoke program design, always-on dashboard with AI assistant Arti and strategic consultancy.

Everything in Essentials, plus:
Human consulting embedded
Strategic reporting & deep dives
Branded dashboard
Campaigns & custom modules
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Compare brand tracking programs – starting from $29k per year.

Tracking
Dips
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Tracking
Essentials
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TRA
Tracking
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Program Design
Frequency Point-in-time Continuous Continuous
Survey Ownership Owned by you Owned by you Owned by you
Category / Country Custom Custom Custom
Brands 6/category for brand metrics
12/category for funnel metrics
Customisation available
6/category for brand metrics
12/category for funnel metrics
Customisation available
Custom
Population scope Custom Custom Custom
Sample size Custom Custom Custom
Questionnaire TRA best-practice questions
Customisations available
TRA best-practice questions
Customisations available
Custom
Brands and Associations - Reviewed Annually Reviewed Quarterly
Length of interview (LOI) Custom 6 minutes
Customisation available
Custom
Measurement
Demographics Yes, with custom questions Yes, with custom questions Yes, with custom questions
Audience filters Up to 8 custom audiences across up to 3 groups Up to 8 custom audiences across up to 3 groups Up to 14 custom audiences across up to 6 groups as standard
Category needs and behaviour/usage Yes Yes Yes
Marketing funnel Yes Yes Yes
Brand equity (Brand Edge) Yes Yes Yes
Brand associations Yes Yes Yes
Campaign performance Yes, often included Add-on Yes, often included or swapped for another add-on
Ad-hoc questions - Add-on Yes, often included or swapped for another add-on
Other modules available: CEPs, NPS, Trust Add-on Add-on Add-on
Custom modules covering any ongoing metrics in your questionnare Add-on Add-on Add-on
Reporting
Dashboard & Arti Add-on Yes Yes
Insights email No Yes Yes
Data exports Add-on Add-on Add-on
Strategic reporting Yes Add-on Yes
Branded dashboard Add-on Add-on Yes
Account service
Insights review One-off Biannually Quarterly
Monthly check-in No No Yes
Annual account review Yes Yes Yes
Consulting support Custom 6-hours/year included
Additional hours available as add-on
Custom
Access to TRA thought leadership and events Yes Yes Yes
Transition and set-up
TRA managed set up and transition Yes Yes Yes
Parallel run and correlation analysis No Add-on Custom
Historic data carried over No Add-on Custom
Dashboard/Arti onboarding and training Add-on Yes Yes
TRA are an outstanding partner. They elevated our global brand tracking program across 20+ markets to deliver strategic insights via visually stunning decks & engaging videos. TRA seamlessly managed the transition from our previous partner and now deliver tracking reports at record speed. Their dedication to excellence continually empowers our stakeholders to make confident, data-driven decisions.
Kirsty Arbuckle, Senior Brand Marketing Campaign Manager, Canva
“The magic of our [TRA] brand tracker – I mean, the data’s great, the numbers, the graphs, but it’s the insight we can gather and pull from it that’s phenomenal. It keeps us honest. It shows whether we’re connecting in the right way. It gives us watchouts, areas to be cautious of, or focus on. And it helps us make better decisions. It’s incredibly powerful.”
Emily Turnbull, Audience Director at Trade Me
"Our TRA Brand Tracker Dashboard is usually my first go to when asked how our brands are performing or what our brand profiles are. It makes my life so much easier! I love that it also empowers others to self-serve. Arti is a great addition too, “he” has saved my life a couple of times now!"
Sky
Working with TRA has been a masterclass in true partnership. Their adaptability in addressing our category’s ever-changing landscape, relentless focus on meeting our unique needs, and enthusiasm for experimenting with bold ways to deliver insights like creative, AI-assisted sizzle reels have helped our team cut through the noise and drive action with stakeholders. They don’t just track our brand, they elevate it.
Joy Lee, Marketing Research Lead, Canva
"What we love about TRA is you don’t just provide the data but you turn it into actionable insight to improve our business."
Helen Fitzsimons, CMO, ASB
"Two years into the relationship with TRA, Southern Cross knows New Zealanders better than ever and has been able to use this knowledge to grow its membership to a 30-year high. Communications are performing well above New Zealand norms, and the brand is becoming more and more relevant."
Regan Savage, Chief Sales, Customer Experience and Marketing Officer, Southern Cross Health Insurance

Frequently asked questions

Get more answers →
Who is TRA brand tracking designed for?

Marketing and insights leaders at large, often multinational organisations across Australia and New Zealand – brands where tracking data informs significant investment decisions.

Is TRA right for you?

What is Brand Edge?

Brand Edge is TRA's proprietary emotional brand equity framework. It measures the persuasive power a brand holds in people's minds relative to competitors, structured around three pillars: Energy, Fit and Purpose.

Read the full answer →

What does the dashboard include?

The  dashboard is always-on, interactive and configured to your business priorities: core tracking measures, competitor performance and custom metrics. Arti is included..

See what else is included →

Can brand tracking tell us what to do – not just what has changed?

Yes. TRA's consultancy layer turns tracking data into direction – reading Brand Edge, funnel metrics, mental availability and human expertise together, so the output is a decision, not just a number.

Read how TRA turns data into direction →

Why invest in brand tracking?

Brand tracking is the business case for every other marketing investment – showing not just how you're performing against competitors, but what's actually driving it, and what to do next.

See the case for tracking →

How much does TRA brand tracking cost?

TRA brand tracking programs start from $29,000 per year, scoped individually around your markets, modules and consultancy needs.

See how pricing is scoped →

Get in touch

We recognise this is an important decision for you – we admire your vision and ambition. Get in touch to learn how we can contribute to your ongoing success, delivering world class measurement and direction fit for your future business needs.