Realise
your
brand
potential

A brand tracking partnership enabled by technology, made better with consultancy.

The perfect interplay of human and tech.

Our tracking program is designed to inform your critical marketing decisions – at pace. You’ll have always-on access to insights through a self-service dashboard and genAI chatbot, Arti. But insight isn’t enough – it’s just the starting point.

Our team of curious minds approach brand challenges through the lenses of human science. By layering cultural context and marketing theory we extract value from insights that can’t be mastered with tech alone. It’s how we unlock distinct advantage.

We see things differently

By interplaying intelligent tech with intuitive consultancy, TRA will help you see what others don’t. The new points of differentiation that take your brand from the everyday to the exceptional. See for yourself.
Across industries and categories, we’re seeing more of the same.
But that’s not how you gain competitive edge. Whether it’s human-led brand tracking approaches characterised by endless data and slow, static reporting that fail to provide actionable insights. Or high-tech tools that provide the same insight to every user.

What’s the use of tracking performance if you can’t use it to perform?

That’s why our approach interplays the best of human and tech.

CONFIDENCE

A brand tracking program
that’s proven

Our approach is grounded in academic theory, data integrity, smart sampling, and proprietary frameworks – Brand and Creative Edge. We apply these principles when designing a program that is not just fit for your purpose, but fit for the future.

ACCESSIBILITY

The answers you need,
when you need them 

Access on-demand reporting, commentary, and data visualisations through a world-class, self-service dashboard tailored to your brand. And if you’re short on time, ask Arti.

DIRECTION

Going beyond the obvious
for distinct advantage

Go further. Realise your distinct brand advantage by partnering with our team of clever minds. Our people aren’t led by technology; they’re empowered by it. By layering the sciences of human understanding to insight, we uncover points of advantage that can’t be unlocked with tech alone.

SPEED

Meet Arti, a brand tracking assistant

To help you interact with your data more effectively, we’ve hard-wired our smarts into a generative AI chatbot – Arti. But Arti isn’t just a chatbot. Arti is a conversational experience that makes it easier – and faster – for you to understand and share insights however you want. Trained on TRA proprietary frameworks, and using OpenAI technology, Arti can provide responses in text, table or chart format.

Brand tracking to solve your toughest challenges

01.

You need to:

So that you can:

01.

Know your audience

Maximise share of wallet and find new customers

02.

Understand category behaviours

Refine go-to-market strategy

03.

Evaluate campaign performance

Inform and optimise executions to deliver ROI

04.

Gain competitor intelligence

Deliver sustainable brand advantage  

05.

Prove the value 
of brand

Justify marketing investment 

Meet some of the humans behind our brand tracking

Shaun Fitzgibbon
Partners
Leadership
Brand tracking
All
All
New Zealand
Managing Partner, New Zealand
Terri Hall
Partners
Leadership
Brand tracking
All
All
Sydney
Managing Partner, Sydney
Mark Hobart
Partners
Leadership
Brand tracking
All
All
Melbourne
Managing Partner, Melbourne
Phil Mecredy
FRAMES & Specialists
Brand tracking
All
All
New Zealand
Account Director & Brand Lead
“The magic of our [TRA] brand tracker – I mean, the data’s great, the numbers, the graphs, but it’s the insight we can gather and pull from it that’s phenomenal. It keeps us honest. It shows whether we’re connecting in the right way. It gives us watchouts, areas to be cautious of, or focus on. And it helps us make better decisions. It’s incredibly powerful.”
Emily Turnbull, Audience Director at Trade Me
"Our TRA Brand Tracker Dashboard is usually my first go to when asked how our brands are performing or what our brand profiles are. It makes my life so much easier! I love that it also empowers others to self-serve. Arti is a great addition too, “he” has saved my life a couple of times now!"
Sky
"What we love about TRA is you don’t just provide the data but you turn it into actionable insight to improve our business."
Helen Fitzsimons, CMO, ASB
"Two years into the relationship with TRA, Southern Cross knows New Zealanders better than ever and has been able to use this knowledge to grow its membership to a 30-year high. Communications are performing well above New Zealand norms, and the brand is becoming more and more relevant."
Regan Savage, Chief Sales, Customer Experience and Marketing Officer, Southern Cross Health Insurance

Get in touch

We recognise this is an important decision for you – we admire your vision and ambition. Get in touch to learn how we can contribute to your ongoing success, delivering world class measurement and direction fit for your future business needs.

Not ready to chat? You might find these resources helpful

Measuring your brand with Brand Edge
Read our latest brand thinking