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Daniel van Vorsselen

Shares their latest thinking from across the world of insights informed by behaviour change, brand, culture, customer experience, innovation and comms.

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Customer experience
Opinion

Moving overseas: how customer experience can help brands ease the migrant experience

January 13, 2025

Moving overseas: how customer experience can help brands ease the migrant experience

Moving overseas: how customer experience can help brands ease the migrant experience
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Customer experience
Opinion

Correcting power dynamics in how organisations interact with customers

January 13, 2025

Correcting power dynamics in how organisations interact with customers

Correcting power dynamics in how organisations interact with customers
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