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INSIgHTS
Latest thinking from across the world of insights informed by behaviour change, brand, culture, customer experience, innovation and comms.
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Featured
Coming soon
Australia and New Zealand's Top 10 Favourite Ads June 2025
Australia and New Zealand's Top 10 Favourite Ads June 2025
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Australia and New Zealand's Top 10 Favourite Ads June 2025
Australia and New Zealand's Top 10 Favourite Ads June 2025
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Featured
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MindSets: Traditional demographics are less relevant than they once were
Traditional demographics are less relevant than they once were
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MindSets: Traditional demographics are less relevant than they once were
Traditional demographics are less relevant than they once were
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Featured
Coming soon
Manifesto Volume 1: Knowing people at an individual, national and shared level
The first volume considers how to know people at an individual, national and cultural level.
Coming soon
Manifesto Volume 1: Knowing people at an individual, national and shared level
The first volume considers how to know people at an individual, national and cultural level.
Read now →
Featured
Coming soon
Kiwi Codes: What does it mean to be a Kiwi today?
We’ve studied how the Kiwi Codes have shifted over time to answer the question: what does it mean to be a Kiwi today?
Coming soon
Kiwi Codes: What does it mean to be a Kiwi today?
We’ve studied how the Kiwi Codes have shifted over time to answer the question: what does it mean to be a Kiwi today?
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Featured
Coming soon
Manifesto Volume 2: How humans think, feel and do
The second volume of the TRA Manifesto looks at how humans feel, think and do.
Coming soon
Manifesto Volume 2: How humans think, feel and do
The second volume of the TRA Manifesto looks at how humans feel, think and do.
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Featured
Coming soon
Connection: How people connect to brands
A major study exploring how people connect to brands
Coming soon
Connection: How people connect to brands
A major study exploring how people connect to brands
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Featured
Coming soon
AI: The search for uncommon truth
A one-off special edition zine created for humans thinking about brand.
Coming soon
AI: The search for uncommon truth
A one-off special edition zine created for humans thinking about brand.
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Featured
Coming soon
Out of Reach: How the access economy is changing our relationship with the things we own
An exploration in to how the access economy is changing our relationship with the things we own.
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Out of Reach: How the access economy is changing our relationship with the things we own
An exploration in to how the access economy is changing our relationship with the things we own.
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Featured
Coming soon
Progress: It's messy and success is subjective, but it matters
Progress is messy and success is subjective, but it matters – and over 2000 people told us why.
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Progress: It's messy and success is subjective, but it matters
Progress is messy and success is subjective, but it matters – and over 2000 people told us why.
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Featured
Coming soon
Play: What playfulness and humor mean to people and brands
A major study exploring what playfulness and humour mean to people and brands in 2024.
Coming soon
Play: What playfulness and humor mean to people and brands
A major study exploring what playfulness and humour mean to people and brands in 2024.
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Communication
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To be someone's favourite, know how to get their attention
May 7, 2025
To be someone's favourite, know how to get their attention
To be someone's favourite, know how to get their attention
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Trans Tasman
NZ
Trans Tasman
AU
Trans Tasman
INT
Trans Tasman
AUS
Trans Tasman
NZ
Customer experience
Guide
The uncommon series: CX fundamentals
April 8, 2025
Free Resource
The uncommon series: CX fundamentals
The uncommon series: CX fundamentals
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Trans Tasman
NZ
Trans Tasman
AU
Trans Tasman
INT
Trans Tasman
AUS
Trans Tasman
NZ
Behaviour change
Opinion
Moments that matter: How to show up
April 8, 2025
Moments that matter: How to show up
Moments that matter: How to show up
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Trans Tasman
NZ
Trans Tasman
AU
Trans Tasman
INT
Trans Tasman
AUS
Trans Tasman
NZ
Culture
Opinion
'Man Up' to 'Soft Wins': How sportswear brands are finally reading the room
April 8, 2025
'Man Up' to 'Soft Wins': How sportswear brands are finally reading the room
'Man Up' to 'Soft Wins': How sportswear brands are finally reading the room
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Trans Tasman
NZ
Trans Tasman
AU
Trans Tasman
INT
Trans Tasman
AUS
Trans Tasman
NZ
Customer experience
Opinion
The myth of ‘surprise and delight’: Why brands shouldn’t try too hard
March 28, 2025
The myth of ‘surprise and delight’: Why brands shouldn’t try too hard
The myth of ‘surprise and delight’: Why brands shouldn’t try too hard
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Trans Tasman
NZ
Trans Tasman
AU
Trans Tasman
INT
Trans Tasman
AUS
Trans Tasman
NZ
TRA
Webinar
Watch on demand: EMOTION
March 19, 2025
Free Resource
Watch on demand: EMOTION
Watch on demand: EMOTION
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Trans Tasman
NZ
Trans Tasman
AU
Trans Tasman
INT
Trans Tasman
AUS
Trans Tasman
NZ
Brand
Opinion
Physical retail media environments need to learn from market traders
March 18, 2025
Physical retail media environments need to learn from market traders
Physical retail media environments need to learn from market traders
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Trans Tasman
NZ
Trans Tasman
AU
Trans Tasman
INT
Trans Tasman
AUS
Trans Tasman
NZ
Brand
Opinion
Manifesto Volume 2: Five ways to apply emotional complexity
February 24, 2025
Manifesto Volume 2: Five ways to apply emotional complexity
Manifesto Volume 2: Five ways to apply emotional complexity
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