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INSIgHTS
Latest thinking from across the world of insights informed by behaviour change, brand, culture, customer experience, innovation and comms.
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Featured
Coming soon
Australia and New Zealand's Top 10 Favourite Ads June 2025
Australia and New Zealand's Top 10 Favourite Ads June 2025
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Australia and New Zealand's Top 10 Favourite Ads June 2025
Australia and New Zealand's Top 10 Favourite Ads June 2025
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Featured
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MindSets: Traditional demographics are less relevant than they once were
Traditional demographics are less relevant than they once were
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MindSets: Traditional demographics are less relevant than they once were
Traditional demographics are less relevant than they once were
Read now →
Featured
Coming soon
Manifesto Volume 1: Knowing people at an individual, national and shared level
The first volume considers how to know people at an individual, national and cultural level.
Coming soon
Manifesto Volume 1: Knowing people at an individual, national and shared level
The first volume considers how to know people at an individual, national and cultural level.
Read now →
Featured
Coming soon
Kiwi Codes: What does it mean to be a Kiwi today?
We’ve studied how the Kiwi Codes have shifted over time to answer the question: what does it mean to be a Kiwi today?
Coming soon
Kiwi Codes: What does it mean to be a Kiwi today?
We’ve studied how the Kiwi Codes have shifted over time to answer the question: what does it mean to be a Kiwi today?
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Featured
Coming soon
Manifesto Volume 2: How humans think, feel and do
The second volume of the TRA Manifesto looks at how humans feel, think and do.
Coming soon
Manifesto Volume 2: How humans think, feel and do
The second volume of the TRA Manifesto looks at how humans feel, think and do.
Read now →
Featured
Coming soon
Connection: How people connect to brands
A major study exploring how people connect to brands
Coming soon
Connection: How people connect to brands
A major study exploring how people connect to brands
Read now →
Featured
Coming soon
AI: The search for uncommon truth
A one-off special edition zine created for humans thinking about brand.
Coming soon
AI: The search for uncommon truth
A one-off special edition zine created for humans thinking about brand.
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Featured
Coming soon
Out of Reach: How the access economy is changing our relationship with the things we own
An exploration in to how the access economy is changing our relationship with the things we own.
Coming soon
Out of Reach: How the access economy is changing our relationship with the things we own
An exploration in to how the access economy is changing our relationship with the things we own.
Read now →
Featured
Coming soon
Progress: It's messy and success is subjective, but it matters
Progress is messy and success is subjective, but it matters – and over 2000 people told us why.
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Progress: It's messy and success is subjective, but it matters
Progress is messy and success is subjective, but it matters – and over 2000 people told us why.
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Featured
Coming soon
Play: What playfulness and humor mean to people and brands
A major study exploring what playfulness and humour mean to people and brands in 2024.
Coming soon
Play: What playfulness and humor mean to people and brands
A major study exploring what playfulness and humour mean to people and brands in 2024.
Read now →
Trans Tasman
NZ
Trans Tasman
AU
Trans Tasman
INT
Trans Tasman
AUS
Trans Tasman
NZ
Customer experience
Opinion
Want to build trust with AI? Make customers feel in control
June 16, 2025
Want to build trust with AI? Make customers feel in control
Want to build trust with AI? Make customers feel in control
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Trans Tasman
NZ
Trans Tasman
AU
Trans Tasman
INT
Trans Tasman
AUS
Trans Tasman
NZ
Customer experience
Podcast
Progress: Turning theory into practise
June 16, 2025
Progress: Turning theory into practise
Progress: Turning theory into practise
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Trans Tasman
NZ
Trans Tasman
AU
Trans Tasman
INT
Trans Tasman
AUS
Trans Tasman
NZ
Customer experience
Opinion
Why ‘everyday’ is the new milestone in customer experience
May 26, 2025
Why ‘everyday’ is the new milestone in customer experience
Why ‘everyday’ is the new milestone in customer experience
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Trans Tasman
NZ
Trans Tasman
AU
Trans Tasman
INT
Trans Tasman
AUS
Trans Tasman
NZ
Culture
Podcast
Progress: Finding control in uncertainty
May 25, 2025
Progress: Finding control in uncertainty
Progress: Finding control in uncertainty
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Trans Tasman
NZ
Trans Tasman
AU
Trans Tasman
INT
Trans Tasman
AUS
Trans Tasman
NZ
Innovation
Opinion
Progress: To innovate in uncertainty, find more meaning
May 22, 2025
Progress: To innovate in uncertainty, find more meaning
Progress: To innovate in uncertainty, find more meaning
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Trans Tasman
NZ
Trans Tasman
AU
Trans Tasman
INT
Trans Tasman
AUS
Trans Tasman
NZ
TRA
Podcast
Progress: Are we nearly there yet?
May 12, 2025
Progress: Are we nearly there yet?
Progress: Are we nearly there yet?
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Trans Tasman
NZ
Trans Tasman
AU
Trans Tasman
INT
Trans Tasman
AUS
Trans Tasman
NZ
Brand
Opinion
In the mood for more? New approaches to measuring emotion
May 8, 2025
In the mood for more? New approaches to measuring emotion
In the mood for more? New approaches to measuring emotion
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New Zealand
NZ
New Zealand
AU
New Zealand
INT
New Zealand
AUS
New Zealand
NZ
Communication
Opinion
To be someone's favourite, know how to get their attention
May 7, 2025
To be someone's favourite, know how to get their attention
To be someone's favourite, know how to get their attention
Access now →
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